Welcome to KonnectStores Help Center

Everything you need to build, grow, and manage your online store successfully. Get instant answers, watch tutorials, and connect with experts.

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Getting Started

Learn the basics, set up your first store, and make your first sale with our beginner-friendly guides.

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Store Setup

Customize your store design, add products, configure shipping, and set up payment methods.

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Grow Your Business

Advanced strategies for marketing, SEO, customer retention, and scaling your online store.

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Video Tutorials

Watch step-by-step video guides to master KonnectStores features

How to Create Your First Product Listing

A complete walkthrough of adding products, setting prices, and optimizing for sales.

12 min watch Beginner

Setting Up Payment & Shipping

Configure payment gateways, define shipping zones, and manage tax calculations seamlessly for your store.

18 min watch Intermediate

Advanced Store Customization

Learn professional techniques for customizing your store's design and user experience.

22 min watch Advanced

Frequently Asked Questions

Quick answers to the most common questions from our community

01

How do I get started with KonnectStores?

Getting started with KonnectStores is simple and takes only a few minutes:

  • Sign up for a free account
  • Choose a template for your store
  • Add your products and set prices
  • Configure payment and shipping options
  • Launch your store and start selling

We provide guided onboarding and 24/7 support to help you every step of the way.

02

What payment methods do you support?

KonnectStores supports all major payment methods to give your customers flexibility:

  • Credit & Debit Cards (Visa, MasterCard, American Express)
  • Digital Wallets (Apple Pay, Google Pay)
  • PayPal & Venmo
  • Bank Transfers
  • Cryptocurrency (Bitcoin, Ethereum)

All transactions are secured with bank-level encryption and fraud protection.

03

Can I migrate my existing store to KonnectStores?

Yes! We make migration easy with our import tools and dedicated migration support:

  • Product catalog import from CSV/Excel
  • Customer data migration
  • Order history transfer
  • Theme and design porting
  • SEO URL redirection setup

Our migration specialists can assist you with the entire process to ensure a smooth transition.

04

How does your pricing work?

We offer transparent, scalable pricing with no hidden fees:

  • Free Plan: Perfect for testing (limited features)
  • Starter Plan: $29/month for growing stores
  • Professional Plan: $79/month for established businesses
  • Enterprise Plan: Custom pricing for high-volume stores

All paid plans include a 14-day free trial. No long-term contracts required.

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