Konnect Stores

1. Information We Collect

We collect several types of information from and about users of our platform, including:

Personal Information

When you create an account or use our services, we may collect:

Name, email address, and contact information
Billing and payment information
Store information and product details
Customer information you collect through your store

Automatically Collected Information

When you visit our platform, we automatically collect:

IP address and device information
Browser type and operating system
Usage data and analytics
Cookies and similar tracking technologies

Customer Data

As a store owner, you may collect customer information through our platform. This data is processed according to your instructions and our Data Processing Agreement.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

Providing, operating, and maintaining our platform
Processing transactions and managing subscriptions
Improving, personalizing, and expanding our services
Communicating with you about updates and offers
Providing customer support and responding to inquiries
Detecting and preventing fraud and security issues
Complying with legal obligations

Legal Basis: We process your personal information based on: (1) your consent, (2) performance of a contract with you, (3) compliance with legal obligations, or (4) legitimate interests that are not overridden by your data protection rights.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processing (Stripe, PayPal)
Email and communication services
Hosting and infrastructure providers
Analytics and marketing tools

For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, or acquisition, your information may be transferred as a business asset.

Important: We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Secure development practices and code reviews
Regular security training for our team

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Request restriction of processing your information
Right to Object: Object to our processing of your personal information
Right to Data Portability: Request transfer of your data to another organization
Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of Cookies We Use

Essential Cookies: Required for the platform to function properly
Functionality Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our platform
Advertising Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our platform prior to any material changes becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Continued Use: Your continued use of our platform after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Data Protection Officer

Email: [email protected]

Address: 123 Commerce Street, San Francisco, CA 94107

Phone: +1 (555) 123-4567

For EU residents: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.